Wednesday, 16 October 2013

EFFECTIVE AND ETHICAL COMMUNICATION

Effective and ethical communication is important in work place communication (Lehman 2013). The communication satisfies needs both of work and private life. Communicating effectively helps to convey the recipient properly, effectively and clearly. Spelling and grammar mistakes are also another crucial segment of email and other types of work communications such as office memos and formal internal communication channels. E-mail communication is one of the important communication channels using much organization because it’s fast and effective communication method in modern era.  “A company’s professionalism can be managed in the emails it transmits to clients and community partners” (online Athens 2013).In the office communication e-mails proofread is very important because it will avoid and prevent accidently sending the unfinished messages. Providing a useful subject line is also another important key area of sending emails. It will ensure the sender get idea about the subject of the e-mail and it will help for the further reference to that. Using appropriate grammar spelling and punctuation also help to avoid miscommunication happen in the workplace. One letter or gaps between letters can make significant meaning change with in the sentence and that will collapse the business representation within the organization. Avoiding the jargons and technical words selectively help communicating well in the e-mail communications. When communicating with the email in the work place that can be for a customer or for another organization needs to be aware the content of the message. In the email communication with its important to have additional information such as contact details, methods of contacts such as phone number, fax numbers, street address and company website play an important role in effective communications via e-mails. At the end of the email use the digital signature and the position details are also important because sender always look at the person’s status and respond accordingly. This will ensure the recipient gets the right message and person responds accordingly. The disclaimer notice also helpful in e-mail communication because if any person outside of the organization get virus with the email recipient can sue the entire organization. Communication ethically is also very important in email communication sending viruses to others is not ethical within the organization. One of the other important area to remember is distinctions of verbal communication such as facial expressions and personal feelings or voice levels cannot be conveyed via e-mail communication in the work place. The primary aim of the ethical communication in business includes the law, telling the truth, give the right opinion are few important areas in ethical communication. Clear communication, using inclusive language and giving credit when necessary are also included in the ethical communication in the workplace. In summary end rumours about the others and attack rumours about yourself are the key areas that ensures communicating ethically within the organization. Above discuss key points are the suggestions for the effective ethical organizational communication and it will encourage the proper and professional communication.

References

Carol Lehman, D. D. (2012). electronic mail communication. In D. D. Carol Lehman, Bcom s (pp. 73-76). Mason: Cengage Learning.
CSU interact. (2013, 06 13). ITC105_201360_SM_I. Retrieved from intract.csu.edu.au: http://interact.csu.edu.au/portal/site/ITC105_201360_SM_I/page/7243e0e7-e539-4265-8004-324aec5c1155

Spinks, S. (2013, October 12). Follow simple tips to improve email communication. Retrieved October 14, 2013, from http://onlineathens.com: http://onlineathens.com/business/2013-10-12/spinks-follow-simple-tips-improve-email-communication

No comments:

Post a Comment